TECHOPS ADMIN

Offchain Labs
Full-time
Nashville, TN
Posted on 24 days ago

Job Description

Offchain Labs is seeking a highly motivated IT Systems Administrator to provide technical support to employees and ensure the smooth operation of IT infrastructure. This role will be based in Nashville and involves hands-on work with physical devices and systems.

Responsibilities

  • Provide technical support to employees
  • Deploy and manage hardware in a datacenter
  • Troubleshoot hardware, software, and networking issues
  • Onboard new employees
  • Manage identity provider (Okta or similar)
  • Administer user accounts and permissions in SaaS solutions
  • Manage small office network
  • Install and maintain conferencing equipment
  • Manage network drops and cabling
  • Manage and administer macOS, ChromeOS, iOS, and Android devices
  • Implement and maintain MDM solutions
  • Ensure operating systems and software are up to date
  • Monitor and respond to security events
  • Assist with IT hardware and software procurement
  • Manage IT equipment lifecycle

Requirements

  • Experience as an IT Systems Administrator
  • Understanding of networking principles
  • Experience with identity providers and access management solutions
  • Experience managing macOS, ChromeOS, iOS, and Android devices
  • Familiarity with MDM solutions
  • Ability to diagnose and resolve hardware and software issues
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills

Benefits

  • No benefits