Job Description

Offchain Labs is seeking a highly motivated IT Systems Administrator to provide technical support to employees and ensure the smooth operation of IT infrastructure. This role will be based in Nashville and involves hands-on work with physical devices and systems.

Responsibilities

• Provide technical support to employees
• Deploy and manage hardware in a datacenter
• Troubleshoot hardware, software, and networking issues
• Onboard new employees
• Manage identity provider (Okta or similar)
• Administer user accounts and permissions in SaaS solutions
• Manage small office network
• Install and maintain conferencing equipment
• Manage network drops and cabling
• Manage and administer macOS, ChromeOS, iOS, and Android devices
• Implement and maintain MDM solutions
• Ensure operating systems and software are up to date
• Monitor and respond to security events
• Assist with IT hardware and software procurement
• Manage IT equipment lifecycle

Requirements

• Experience as an IT Systems Administrator
• Understanding of networking principles
• Experience with identity providers and access management solutions
• Experience managing macOS, ChromeOS, iOS, and Android devices
• Familiarity with MDM solutions
• Ability to diagnose and resolve hardware and software issues
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills

Benefits

• No benefits