Job Description

BREEZEWAY is seeking a Spanish-speaking Onboarding Specialist to support clients and improve their onboarding experience. The role requires autonomy, a positive attitude, continuous learning, and fluency in both Spanish and English. The ideal candidate will collaborate with Sales and Client Experience teams to ensure efficient implementation and client success.

Responsibilities

• Collaborate with Sales and Client Experience teams for efficient implementation
• Conduct training sessions for clients
• Monitor onboarding health and meet timelines
• Perform quality assurance on client interactions
• Improve the onboarding process
• Contribute to a positive team environment
• Troubleshoot client issues
• Educate clients on tool usage
• Collaborate with Sales and Product for improvements
• Develop domain expertise in property care

Requirements

• 2+ years of experience in implementation or project management
• Experience in Technology or SaaS
• Fluency in Spanish
• Creative problem-solving skills
• Adaptability and flexibility
• Strong communication skills
• Ability to manage multiple tasks
• Proficiency in CRM software and web-based tools
• Strong understanding of Google Suite, Zoom, Slack
• Expert proficiency in Excel

Benefits

• No benefits