Contracts Manager

Customer.io
Full-time
Americas Remote
$125,000
Posted on 5 months ago

Job Description

The Contracts Manager will be responsible for managing the company's commercial contract portfolio, including SaaS sales deals and vendor/procurement agreements. This role involves leading negotiations, building scalable contracting operations, and partnering with various teams to ensure deals are completed efficiently while managing risk.

Responsibilities

  • Lead negotiations on SaaS agreements
  • Manage vendor/procurement contracts
  • Design and maintain contract playbooks
  • Leverage process and AI to improve contract lifecycle
  • Partner with cross-functional teams
  • Enable Sales team with training and guidance

Requirements

  • 5+ years of commercial contracting experience
  • Fluency in SaaS risk areas
  • Experience scaling legal functions with automation
  • Comfort partnering with Sales organizations
  • Ownership mindset and strong judgment

Benefits

  • No benefits