Job Description

Instructure is seeking a highly organized and experienced HR Shared Services Manager to lead Compliance, Benefits, and Leave of Absence operations in a global environment. This role focuses on ensuring accurate HR transactions, maintaining compliance with employment laws, and providing exceptional service to employees and business partners.

Responsibilities

• Lead, coach, and develop HR Shared Services team
• Ensure global compliance with employment laws
• Oversee benefits and leave of absence administration
• Lead HR audits and manage vendor relationships
• Identify and implement process improvements
• Develop and maintain SOPs and reports
• Deliver exceptional customer service

Requirements

• Bachelor’s degree in HR or related field
• 5+ years of progressive HR experience
• 2+ years of people management experience
• Experience with HR Shared Services model preferred
• Knowledge of U.S. federal and state employment laws
• Strong understanding of global benefits programs
• Proficiency with Workday and HR case management systems preferred
• Excellent communication and problem-solving skills

Benefits

• No benefits