Job Description

The Business Applications Manager will support Olo’s Sales Operations & Analytics team with building and maintaining the Revenue Systems that accelerate the team. This role involves gathering business requirements, implementing system capabilities, and acting as a subject matter expert for revenue processes.

Responsibilities

• Collaborate on team dependencies and build a community of practice
• Develop relationships with functional leaders and technical teams
• Oversee and manage Olo’s Salesforce Administrator
• Analyze business requirements and recommend solutions
• Drive alternative technical solutions
• Work with data groups to encourage data driven decision making
• Identify resource requirements
• Perform ad-hoc analyses of technology effectiveness
• Define functional requirements and user stories

Requirements

• 5+ years of experience across Revenue Enterprise Applications support
• 3+ years of experience analyzing business requirements and implementing solutions
• Experience collaborating with stakeholders, architects, developers, and testers
• Expertise in business process modeling
• Experience with JIRA, Snowflake, Tableau, Lucidchart, SOQL, SQL
• Experience with agile methodologies
• Experience self-managing projects

Benefits

• No benefits