Job Description

QuoteWizard is seeking motivated individuals for a remote Call Center Representative position focused on warm transfer verification. This role involves handling inbound and outbound calls, qualifying leads, and connecting customers with insurance providers. Ideal candidates will be goal-oriented, professional, and comfortable working in a scripted environment.

Responsibilities

• Handle inbound and outbound calls
• Qualify leads based on provided questions
• Connect callers with appropriate insurance companies
• Maintain enthusiasm and professionalism
• Work within a scripted environment
• Meet and exceed goals and metrics
• Implement constructive feedback
• Adhere to scripts, processes, and systems

Requirements

• High School Diploma required
• 2-3 years of Call Center experience (Customer Service or Sales)
• Outbound telemarketing experience preferred
• Detail-oriented
• Strong work ethics and integrity
• Excellent attendance
• Flexible schedule
• Technically savvy with own audio/video capable laptop/desktop

Benefits

• No benefits