Job Description

PagerDuty is seeking a Principal Product Manager to lead growth initiatives, driving value realization across their Operations Cloud platform. This role focuses on the end-to-end user journey from trial acquisition to platform adoption, building experimentation capabilities, and optimizing conversion funnels through data-driven decisions and cross-functional collaboration.

Responsibilities

• Lead growth strategy and experimentation
• Build and scale experimentation infrastructure
• Matrix manage engineering and UX teams
• Train and enable PMs on growth practices
• Transform trial experiences into cohesive user journeys
• Optimize user onboarding, activation, and expansion metrics
• Establish growth analytics capabilities
• Design and execute A/B and multivariate testing programs

Requirements

• 7+ years of product management experience with 3+ years in growth products at PLG SaaS organizations
• Proven track record optimizing conversion funnels
• Experience with A/B testing platforms and growth analytics tools
• Strong analytical and problem-solving skills
• Matrix management experience
• Deep understanding of developer and reliability engineer needs
• Understanding of the relationship between end user and buyer

Benefits

• No benefits