Job Description

PagerDuty is seeking a Sr. Director of Field Enablement to lead a team supporting sales, customer success, and partnerships. This role involves building and scaling the global enablement function to equip customer-facing teams with the skills and resources needed to sell and support PagerDuty's product portfolio.

Responsibilities

• Develop and optimize enablement programs
• Gather and share customer/market insights
• Drive creation of learning programs and events
• Build and maintain enablement delivery platform
• Collaborate with marketing and product marketing
• Design and maintain sales onboarding program
• Scale enablement support for Customer Success and Partnerships
• Communicate enablement strategy and KPIs

Requirements

• 10+ years of sales enablement experience
• 5+ years of management experience
• Track record of building strategic enablement programs
• Experience with content management platforms (Highspot/Seismic)
• 3+ years in high-growth SaaS environments
• Familiarity with sales methodologies (Force Management/MEDDIC) - preferred
• Experience with Sales Operations/Salesforce - preferred
• Strong program/project management skills

Benefits

• No benefits