Job Description

Via is seeking an Associate General Manager to manage operations using their technology platform, lead a team of field operators, drive improvements, and grow services in Fort Wayne, Indiana. This is a fully in-person role requiring onsite presence 4-5 days a week.

Responsibilities

• Manage daily onsite operations
• Make real-time decisions regarding fleet, drivers, and compliance
• Manage driver lifecycle including scheduling and performance
• Manage driver work schedules
• Act as a bridge between partners, drivers, and community leaders
• Use data to improve service performance
• Ensure compliance with policies and regulations
• Lead and develop a team of drivers

Requirements

• 4-6+ years of operations management experience
• Bachelor's degree
• Independent self-starter
• Strong communication skills
• Detail-oriented and action-oriented
• Experienced leader
• Flexible and adaptable
• Problem-solving skills
• Based in or willing to relocate to Fort Wayne

Benefits

• No benefits