Paratransit General Manager

Via
Full-time
Los Angeles
$160,000 - $200,000
Posted on 5 months ago

Job Description

Via is seeking a Paratransit General Manager to manage a first-of-its-kind paratransit service. This role involves building and operating the service, managing a large team, and fostering relationships with drivers, customers, and partners. The ideal candidate will be an experienced operations manager with a strong background in ADA paratransit and a passion for improving transportation systems.

Responsibilities

  • Manage on-site daily operations
  • Prioritize operational issues
  • Manage and mentor a team
  • Develop relationships with stakeholders
  • Liaise with senior management and partners
  • Develop and track KPIs
  • Prepare reports and analyze data
  • Ensure compliance with regulations
  • Lead and develop an engaged team

Requirements

  • 8-10 years of operations management experience
  • Bachelor's degree
  • 5+ years of ADA paratransit experience
  • Transit and Paratransit Management certificate
  • Independent self-starter
  • Savvy communicator
  • Detail-oriented executor
  • Proven track record of team management
  • Effective at multitasking

Benefits

  • No benefits