Job Description

Via is seeking a Senior Product Designer to lead the design of their Transit Operations platform, focusing on products and features for public sector transit agencies. The role involves designing for diverse user groups, including those with special needs, and contributing to the evolution of their transit dispatch platform.

Responsibilities

• Chart the path for extending the transit dispatch platform
• Design features for special needs populations
• Envision diverse user journeys
• Design products based on rider eligibility and conditions
• Conduct user research and usability testing
• Craft detailed product features
• Identify areas for improvement
• Contribute to the design system
• Collaborate with product managers, engineers, and stakeholders

Requirements

• 5-7+ years of digital product design experience
• Strong portfolio showcasing design expertise
• Bachelor’s or Master’s degree in Design, HCI, or related field
• Excellent communication and presentation skills
• High bar for craft and quality
• Experience with complex systems and systems thinking
• Proficient with Figma
• Experience with motion and interaction design is a plus
• Collaborative mindset
• Independent and accountable
• Passion for smart transportation

Benefits

• No benefits