Job Description

Axon is seeking a Professional Services Manager to drive pre-sale and post-sale initiatives for their suite of products, including Evidence.com and Axon body-worn cameras. The role involves managing deployments, ensuring customer success, and providing training and support.

Responsibilities

• Provide pre-sale consulting and needs assessments
• Plan and execute product implementations
• Oversee project management and stakeholder communication
• Interact with C-Suite and key stakeholders
• Develop and deliver training plans
• Document customer feedback
• Collaborate with internal teams
• Utilize project management tools like Smartsheets

Requirements

• BS/BA or equivalent experience
• Project management experience
• Experience with Axon body-worn camera programs
• Understanding of software and hardware implementation
• Proficiency in Smartsheets
• Knowledge of Axon products preferred
• Experience with corporate/retail/security organizations
• Strong communication skills
• Independent work ethic and collaboration skills
• Willingness to travel

Benefits

• No benefits