Job Description

Cresco Labs is seeking a Senior Document Center Manager to oversee the Document Management Team and manage all facility operations documents across the enterprise, ensuring they are current and comprehensive. This is a remote role requiring travel to Illinois and other Cresco facilities.

Responsibilities

• Lead build and maintenance of SOPs and training infrastructure
• Ensure accuracy and completeness of Operations SOPs and training materials
• Oversee document lifecycle management
• Collaborate with Facility Management, Training, and Compliance teams
• Oversee deliverables, timelines, and priorities
• Conduct gap assessments and audits
• Partner with cross-functional teams
• Oversee technical writers
• Streamline content and improve document usability
• Provide documents for regulatory inspections
• Ensure documentation meets state and company standards
• Identify opportunities to streamline and automate documentation
• Work cross-functionally as needed

Requirements

• Excellent written and verbal communication skills
• 5+ years’ experience in manufacturing, preferably in a regulated industry
• Experience with change control and document management processes
• Experience writing SOPs and training materials
• Ability to collaborate with senior leaders
• Highly flexible and adaptable
• Demonstrated ability to manage multiple projects and deadlines
• Travel required up to 10–15% annually
• Must be 21 years of age or older

Benefits

• No benefits