Job Description

Canonical is seeking a Software Support Engineer to work on Linux-based infrastructure and applications, covering all layers of the stack. This role involves troubleshooting, resolving complex customer problems, contributing to upstream bug fixes, and collaborating with various teams. The position is remote with opportunities for international travel for team meetings.

Responsibilities

• Resolve complex customer problems
• Maintain relationships with Field, Support, and product engineering teams
• Participate in upstream communities
• Develop bug fixes and backport patches
• Review code
• Prioritize work and manage time
• Participate in team discussions
• Maintain clear communications

Requirements

• Exceptional academic track record
• Background in Computer Science or STEM
• Experience with Linux and open source software
• Experience with Python, Go, C, or C++ on Linux
• Drive to learn new technology
• Willingness to travel up to 4 times a year

Benefits

• No benefits