Job Description

LG Electronics is seeking a Field Service Technician to provide exceptional customer service by diagnosing and repairing major appliances, TVs, and A/C units in customers' homes. This 'Floater Technician' position requires coverage across multiple locations within the Pittsburgh, PA metro area and involves managing inventory and completing administrative tasks.

Responsibilities

• Travel to customer locations for maintenance and repair
• Use safety equipment and diagnostic tools
• Diagnose and repair electronics and appliances
• Document findings and repair/replace parts
• Process paperwork and data entry
• Pre-screen service calls
• Meet company metrics (customer satisfaction, fix right first time, revisits, parts management)

Requirements

• Minimum 1 year technical experience (Field Service preferred)
• Experience repairing major appliances
• Experience using tools and diagnostic equipment
• Ability to troubleshoot, diagnose, and document issues
• Valid Driver’s license
• Ability to obtain EPA Certification
• Meet physical requirements (bending, lifting up to 50 pounds)

Benefits

• No benefits