Job Description

This role acts as a technical and operational liaison between LG Electronics and its customer companies, managing information flow, facilitating knowledge transfer, and providing technical support for LG's equipment and controls. The position involves managing field operations, mentoring technical specialists, and coordinating with HQ personnel to resolve field issues and improve processes.

Responsibilities

• Manage project site operations
• Manage customer activities
• Develop and implement process improvements
• Share technical knowledge
• Develop field technical specialists
• Provide technical guidance
• Serve as a technical liaison
• Manage information flow and knowledge transfer
• Troubleshoot technical issues
• Validate installation and service manuals
• Coordinate with technical writing team
• Perform equipment testing and evaluation
• Analyze production data
• Prepare reports
• Manage partner company personnel

Requirements

• Bachelor's Degree with 5+ years experience in automation, technical support, or site management
• Bilingual in English and Korean
• Excellent communication and interpersonal skills
• Ability to troubleshoot service issues
• Ability to analyze and interpret technical information
• Ability to write reports and business correspondence
• Ability to read technical drawings
• Ability to present information effectively
• Ability to work in a technical environment
• Problem-solving skills
• Self-starter with independent and team work abilities
• Proficient computer skills (Excel, PowerPoint)

Benefits

• No benefits