Job Description

Filevine is seeking a Trainer to provide customer training on their software, focusing on understanding customer needs and ensuring effective software utilization. The role involves issue remediation, content creation, and collaboration with other teams to improve customer adoption and success.

Responsibilities

• Lead issue remediation
• Identify learning opportunities within customer issues
• Create portable training content
• Maintain product knowledge
• Support other expert teams
• Conduct onsite client training

Requirements

• Bachelor’s degree
• 1-2 years of training experience
• Assertive communication skills
• Exceptional curiosity
• Quick learner
• Ability to lead conversations
• Independent management of priorities

Benefits

• No benefits