Job Description

Filevine is seeking a trainer to understand customer needs and ensure effective use of their software. The role involves issue remediation, identifying learning opportunities, creating training content, and maintaining comprehensive product knowledge.

Responsibilities

• Lead issue remediation
• Identify learning opportunities within customer issues
• Create portable training content
• Maintain product knowledge
• Support other expert teams
• Conduct onsite client training

Requirements

• Bachelor’s degree
• 1-2 years of training experience
• Assertive communication skills
• Exceptional curiosity
• Quick learner
• Ability to lead conversations
• Ability to manage competing priorities

Benefits

• No benefits