Job Description

project44 is seeking a Customer Training Lead to empower customers to maximize their use of the company's products. This role focuses on creating impactful learning experiences, leveraging AI-powered tools, and collaborating with cross-functional teams to drive product adoption and long-term value.

Responsibilities

• Design and deliver customer training programs
• Leverage AI tools to create and scale content
• Incorporate behavioral nudges for product adoption
• Collaborate with Product and Customer Success teams
• Analyze training effectiveness and iterate
• Act as a trusted advisor for customers
• Stay ahead of industry trends in AI and training

Requirements

• 8+ years of experience in customer training or enablement
• Strong analytics and technical skills
• Success in building and scaling customer-facing content
• Strong cross-functional collaboration skills
• Excellent communication and facilitation skills
• Experience with Learning Management Systems
• Familiarity with AI-driven tools
• In-office commitment (4 days/week)

Benefits

• No benefits