Client Success Manager - Institutional

Addepar
Full-time
New York, NY; Remote, USA
$87,000 - $136,000
Posted on 5 months ago

Job Description

Addepar is seeking an Institutional Client Success Manager to manage complex relationships with pension funds, foundations, endowments, and asset managers. The role involves strategic guidance, platform adoption, and acting as a consultant to large-scale asset owners, providing feedback to R&D for product development.

Responsibilities

  • Cultivate long-term client relationships
  • Understand client goals and business requirements
  • Provide strategic oversight throughout the client journey
  • Develop success plans with clients
  • Consult on reporting deliverables
  • Drive platform adoption and education
  • Identify new revenue opportunities
  • Serve as the 'Institutional Voice' to Product and Engineering

Requirements

  • 5+ years in client-facing roles
  • Experience in Institutional Asset Management
  • Bachelor's degree or equivalent
  • Strong analytical skills
  • Knowledge of institutional performance reporting
  • Understanding of multi-asset class portfolios
  • Experience building relationships with senior executives
  • Strong communication and time management skills

Benefits

  • No benefits