Job Description

Appian is seeking a hands-on Solution Engineer to provide technical expertise to customers globally, tackling challenging technical problems and ensuring customer success. This role requires strong analytical and communication skills, a desire to work with customers, and an interest in data analytics. The position is based in McLean, Virginia, and requires full-time in-office presence.

Responsibilities

• Provide technical expertise to customers
• Analyze data and solve complex technical problems
• Work closely with customers to improve platform availability, performance, functionality, and security
• Provide after-hours support on a rotational basis
• Provide exceptional customer interaction

Requirements

• Bachelor's degree in Engineering, Computer Science, or related field
• Strong problem-solving skills
• Excellent analytical and communication skills
• Desire to work with customers
• Flexibility for after-hours support and adjusted schedules

Benefits

• No benefits