Job Description

As the Managing Director, Systems Engineering at TELUS Digital Solutions, you will guide the Business Operations Modernization practice towards growth and maturation by leading and scaling ~3k practitioners across North America, APAC, and LATAM. This leadership role involves managing and evolving the BOM practice, leading commercial growth, crafting and executing transformation strategies, and ensuring the successful delivery of enterprise-level digital transformation programs.

Responsibilities

• Architect and guide the strategy for Business Operations Modernization practice
• Lead the growth and development of the BOM services practice
• Build and sustain strong relationships with key clients
• Work closely with sales and account teams to identify and secure new business opportunities
• Ensure the successful execution of transformation projects
• Build and lead a high-performing team of professionals
• Continuously enhance service offerings by integrating new technologies
• Represent TELUS Digital as a thought leader in the industry

Requirements

• 10+ years of relevant leadership and team management experience
• Experience in technology consulting, project management, and executive partnerships
• Proven track record of managing transformation projects
• Deep understanding of business modernization, process design, and automation
• Experience with enterprise systems and application development
• Familiarity with digital transformation, cybersecurity, and process automation
• Exceptional leadership and people management skills
• Excellent strategic thinking and problem-solving abilities
• Proven ability to develop and maintain effective relationships
• Strong business acumen with experience managing P&L

Benefits

• No benefits