Job Description

As a Technical Account Manager, you’ll be the trusted advisor for a portfolio of Altium’s Enterprise customers, ensuring their success with our solutions. You’ll build deep relationships, resolve technical challenges, and guide customers in optimizing Altium’s tools for their unique workflows.

Responsibilities

• Be the primary technical contact for Enterprise customers
• Build trusted relationships and guide customers on implementation, integration, and optimization
• Troubleshoot technical issues and escalate to R&D
• Identify growth opportunities and lead strategic business reviews
• Collaborate with Sales, Support, and R&D
• Advocate for customers internally
• Monitor customer health and mitigate risks

Requirements

• Bachelor's/Master's in Electrical/Mechanical Engineering or equivalent experience
• 3+ years in technical account management, customer success, or ECAD/EDA client-facing roles
• Hands-on Altium product experience preferred
• Strong problem-solving and project management skills
• Excellent communicator

Benefits

• No benefits