VIDEO TELECONFERENCING SERVICES OPERATIONS

Centuria
Full-time
Norfolk, VA
Posted on 5 days ago

Job Description

Centuria is seeking a skilled professional to manage and support video teleconferencing (VTC) services for the US Fleet Forces Command (USFF). The role involves scheduling, technical support, ensuring operational capability, and recommending upgrades to VTC systems. The ideal candidate will have extensive experience with DOD VTC operations and an active Secret clearance.

Responsibilities

  • Organize and schedule VTC appointments
  • Provide technical support for VTC issues
  • Ensure 98%+ operational capability and compliance
  • Consult on VTC systems scheduling and facilitation
  • Analyze and recommend VTC repairs and upgrades
  • Monitor daily VTC operations
  • Implement solutions to VTC problems
  • Maintain internal security standards for VTC systems
  • Independently plan and carry out responsibilities
  • Resolve complex problems
  • Provide multimedia presentation and VTC support

Requirements

  • In-depth knowledge of VTC operations and standards
  • Knowledge of DOD communications concepts
  • Skill in operating complex VTC systems
  • Skill in assessing new VTC equipment
  • Skill in supporting high-profile VTC requirements
  • 5 years of active and recent DOD VTC call management experience
  • High School or Career Field / Community: Information Technology
  • Active Secret clearance

Benefits

  • No benefits