Solutions Engineer, Fulfillment

Flexport
Full-time
Chicago, Illinois, United States
$115,000 - $140,000
Posted on 3 days ago

Job Description

As a Solutions Engineer at Flexport, you will bridge the gap between company capabilities and client needs, optimizing supply chains and integrating systems like APIs, WMS, EDI, and ERP. This role requires strong communication, technical skills, and a commitment to client success in the global trade industry.

Responsibilities

  • Evaluate client opportunities for feasibility
  • Collaborate with internal teams and clients
  • Troubleshoot issues using tools like CloudWatch, Metabase, and Postman
  • Refine solutions engineering approach
  • Mentor sales team
  • Act as a trusted advisor

Requirements

  • Experience in logistics, supply chain, or eCommerce
  • Agility to learn and adapt
  • Understanding of web APIs, WMS, EDI, and ERP systems
  • Knowledge of warehouse operations
  • Experience with CloudWatch, Metabase, and Postman
  • Strong troubleshooting and analytical skills
  • Exceptional communication skills
  • Familiarity with knowledge base management
  • Compliance-first attitude

Benefits

  • No benefits