Job Description

The SVP of Professional Services will drive the growth and operational excellence of Toptal, focusing on building and leading the full-scale execution of Toptal’s professional services, including Technology Services, Management Consulting, and Marketing Agency. This role requires a builder’s mindset, a deep sense of ownership, and a hands-on approach to solving operational problems.

Responsibilities

• Build and own the vision, strategy, and execution plan for Toptal’s services
• Define the organizational structure for Services teams
• Provide hands-on operational leadership
• Translate goals into operational roadmaps
• Establish scalable processes for delivery excellence
• Partner with Product, Marketing, Finance, and Legal
• Drive a high-performance culture

Requirements

• Bachelor’s degree required, Master’s preferred
• 10+ years of progressive leadership experience in service organizations
• Proven track record of leading multi-service line operations
• Experience at a technology or hyper-growth company preferred
• Exceptional strategic thinking and problem-solving skills
• Excellent communication and interpersonal skills
• Experience driving cross-functional collaboration
• Excellent organization and adaptability
• Ownership and quality focus

Benefits

• No benefits