Service Operations Representative

Curri
Full-time
Remote
Posted on 2 days ago

Job Description

Curri is seeking a Service Operations Representative to join their Customer Operations Team. This role focuses on ensuring successful deliveries, providing excellent support to customers and drivers, and identifying operational improvements in a fast-paced tech environment.

Responsibilities

  • Facilitate deliveries from booking to drop-off
  • Provide support to customers and drivers via chat and phone
  • Communicate with contacts to ensure smooth deliveries
  • Provide operational feedback and identify logistics pain points

Requirements

  • Fun personality and positive attitude
  • Strong critical thinking and problem-solving skills
  • Excellent communication skills
  • Top-notch customer service skills
  • Proficient in G-Suite

Benefits

  • No benefits