Pomelo
The Outreach & Engagement Manager will drive enrollment and activation KPIs through coaching, training, and supervision of a team of outreach specialists during evening hours. This role requires strong leadership, communication skills, and understanding of healthcare regulations.
Pomelo Care
As an Outbound Enrollment Representative, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services. You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan. The ideal candidate will possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients and families over the phone.
Support Pomelo's clinical practice efficiency by owning key operational and administrative processes, including care navigation, patient support, eligibility checks, scheduling, and referrals.
This role focuses on driving product adoption, market expansion, and revenue growth by effectively positioning products and optimizing the customer journey from awareness to retention. The Marketing Manager will lead campaigns, analyze performance, and collaborate cross-functionally.
Leverage marketing technology tools to craft personalized campaigns to optimize patient lifecycle goals from enrollment to engagement. Build, test, execute, and optimize end-to-end, multi-channel owned and paid marketing strategies to drive patient enrollment and retention.
As a doula in the Pomelo network, you will educate and guide expecting and new families throughout pregnancy, birth, and the postpartum period. You will play a vital role in improving birth outcomes by ensuring that families feel supported and empowered during this transformative time.